Learn how to be a master in written correspondence. Good written communication increases productivity, success, understanding, teamwork, decision-making and problem-solving.
In every position, you need to gather, convey and receive information, complete written correspondence and often make proactive and positive contributions to the workplace.”
Communicating in writing is such a critical task, be that communicating with colleagues or with clients. Being able to articulate in the written word is essential.
This course uses the hospitality industry as a working example throughout.
This course is comprised of 4 lessons of learning, followed by a knowledge quiz to test your knowledge and understanding. By the end of this course, you will understand the importance of written communication! Specifically, you will learn:
Clear and concise information
Grammar, spelling and punctuation
Preparing professional documents
Structure of forms and technical documents.”